Policy
Gift purchases
How gift memberships are delivered and used.
Delivery of the gift
Nothing is sent to the recipient before the reveal date you choose. On that date they receive an email with your message and a link to complete their player profile and shipping address.
You can also download and print a confirmation to hand over in person.
Renewal
Gifts are prepaid in full and do not renew. The recipient is never asked for payment details, and is never charged.
If the recipient does not respond
We hold the gift for 12 months and send two reminders. You can reassign it to a different recipient at any point during that window.
Questions about this policy? Email support@flexgolf.club or read the FAQ.